Contact & Feedback
Let's build the future of access to justice — together.
You might be a user looking for help, a journalist covering legal innovation, or a partner exploring collaboration, Legali's team is here to listen. Communication is central to our mission: simplifying the law starts with understanding people's questions.
Get in Touch
We want to hear from you. Choose the path that fits your inquiry best.
Customer Support
For assistance using Legali's platform — such as account access, filing tools, or automation features — please visit our: Help & Support Center
contact@legali.ioCareers & Recruitment
Join a team shaping the future of justice technology. Explore our open positions on the Careers & Culture
General Contact
Not sure where to start? We'll make sure your message reaches the right team.
contact@legali.ioFeedback and Suggestions
We believe the best platform is built through active collaboration with its users. If you have ideas for new features, integrations, or educational resources, share them through our Feedback Form below.
Feedback is reviewed weekly by our product and user research teams — every suggestion directly influences how we improve automation, accessibility, and user experience.
What to include in your feedback:
- Which feature or area your comment concerns
- Screenshots or examples (optional)
- Any improvements that would make Legali more useful to you
Submit it directly via the form or email ira@legali.io
Offices and Time Zones
Legali operates globally with hybrid teams across multiple regions to support users around the clock.
Headquarters (U.S.)
San Francisco, CA
Mon – Fri, 9 AM – 5 PM PST
Asia Operations
Jakarta, Indonesia
Mon – Fri, 8 AM – 5 PM WIB
Response Policy
We aim to reply to most general inquiries within one business day.
Complex support questions or legal procedure‑specific issues may take up to three business days while our specialists review details. You will always receive an acknowledgment email confirming your message has been received.
For urgent account or security matters, please include "URGENT" in your subject line — these are reviewed continuously by our support team.
Respect for Privacy
Your messages are encrypted in transit and logged securely in compliance with our Security and Trust standards. We use your contact information only for correspondence related to your inquiry — never for marketing without consent.
For more about how communication data is handled responsibly, read our Privacy & Compliance Policy
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Our Promise
Every message is an opportunity to make Legali better. We read every inquiry because each one reflects the experience of someone navigating justice — and that experience drives everything we build.